Terms and conditions of use (www.e-customs.ro)

1. General Terms

The www.e-customs.ro site is managed by ECS Logistics S.R.L., hereinafter referred to as ECS LOGISTICS, with headquarters in Galati, Domneasca nr. 15, registered with the Trade Registry under no. J17 / 337/2012, having the Unique Registration Code 29965504.

Using the site as a visitor, submitting offers or informing through the forms on the site implicitly implies acceptance of these terms and conditions, with all the resulting consequences.
Any other communications or materials you submit to us (questions, comments, suggestions, or other messages of this kind) will be considered as non-confidential and unprotected by determined intellectual property rights.

The purpose of the site is to inform visitors about the offers / services offered and information about the company, without the need to create an account. Any use for any other purpose is not allowed.
Access to the information displayed on www.customs.ro is free of charge.
Any copy of the information contained in www.e-customs.ro for any purpose other than for personal use without our written consent constitutes a violation of the copyright law.

ECS LOGISTICS may make changes to the content of the site at any time, changes in structure and accessibility, may interrupt the provision of information on the site without prior notice and without notice to users or third parties. Also, ECS LOGISTICS may limit access to certain parts of the site, certain facilities on the site, may bring restrictions to certain IPs without notice.


2. Services and pricing policy

The service and offer prices submitted by ECS LOGISTICS are customized for each visitor who makes a request and is sent by e-mail.

3. Privacy and protection of personal data

According to the requirements of Law no. 677/2001 on the Protection of Individuals with regard to the processing of personal data and the free movement of such data, amended and supplemented and of Law no. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector ECS LOGISTICS has the obligation to manage safely and only for the specified purposes the personal data you provide us about you.

ECS LOGISTICS also complies with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

3.1 Legal framework

The ECS LOGISTICS Privacy Policy reflects the legal provisions in force. Individuals whose personal data are processed by us have the following rights:
– the right to be informed about the identity of the operator, for what purpose the data are processed, to whom it may be disclosed, the obligation to provide data;
– the right of access to data (providing data by the operator at the request of the individual is free of charge);
– the right of intervention (the data subject may request the rectification, update, deletion or anonymization of personal data)
– the right of opposition (you may ask the operator not to process your data for marketing purposes)
– the right not to be subject to an individual automated decision (eg client profiling)
– the right to complain to the national supervisory authority (ANSPDCP, www.dataprotection.ro)
– the right to address to justice

3.2 Required data

ECS LOGISTICS requires visitors only if they voluntarily use the CONTACT form on the CONTACT page for the following personal data:
First name
Fixed / mobile phone

As such, the legal basis for collection is “offering services and / or providing information about the services offered”.

3.3 Using required data

The collected data will only be used for the following purposes:
providing the service / services requested by the visitor
providing information about the service / services requested by the visitor
important customer notices
commercial communications (only with the customer’s agreement)
The collected data will not be ceded, sold or entrusted to any third party except where this is required by a legal obligation.

3.4 Access control and security

For security reasons, customer data can only be accessed directly by ECS LOGISTICS representatives. Upon request, visitors can be informed about, or may request to update their personal data free of charge.

The protection of personal data is made by various specific methods not shown for security reasons.

3.5. How can I delete my data?

Send an email at office@e-customs.ro with the ‘Delete Data’ option and specify the name and email address you wish to delete from the database.

What are Cookies and what do I use?
The cookie is a small text file that is saved at the request of the internet server to the internet browser running on a user’s terminal. The cookie is completely passive, does not contain any software, can not access your hard drive, it is NOT a virus or spyware.

Cookies are use to store a user’s options when browsing an internet site. Suppose that our site is browsing two users at once. With cookies and sessions, we make sure that every user sees only his products in the basket, not the other. Also cookies installed by the browser on the user’s terminal, retrieve the preferences on our site, so that they can provide a better experience for the customers who return to the site. Cookies do not require personal information and do not identify the personal data of Internet users.

Delete cookies
The Internet browser used, such as Chrome, Firefox, IE, etc., is set by default to accept coockie, so sites can work normally. There are settings for each browser, delete and block cookies, but these affect the normal functioning of sites and especially online stores.

Security issues
Cookies are not viruses, but can be used by viruses, so it’s good to have both browsers and antivirus software running on your computer up to date.

We mention the e-customs.ro website that a third-party cookie uses to monitor site access by visitors, and for verification, visit http://www.cookie-checker.com/.

5. Final provisions

We reserve the right to modify, revise, complete these rules at any time. Any changes will be made public on this page and will actually take effect upon posting on the site.

Any dispute between visitors and ECS LOGISTICS will be resolved amicably. If you have problems with a service, information, or any other nature, you can send us an email or call the phone numbers listed on the contact page.

If the conflict has not been settled amicably, the jurisdiction lies with the Romanian courts, according to the legislation in force.

GDPR version: 1.0.
Date: May 24, 2018.